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How User Roles Work in the Partner Portal

Overview

In AppVentory Channels, user access is controlled through predefined roles, each designed to ensure users only have access to the areas and data relevant to their responsibilities. This article explains the four available roles, their access levels, and provides a detailed permissions matrix outlining what each role can view or manage across the platform.


Overview of Roles

RoleDescription
OwnerGrants unrestricted access to all functionalities, including every page, dataset, and system settings.
AdminProvides full access to all functionalities, with the exception of financial data.
ManagerOffers read-only access to most functionalities (excluding financial data and settings) and full access only to assigned data (e.g., assigned Deals or Referrals).
UserProvides read-only access to most functionalities (excluding financial data and settings).


Permissions Matrix

The table below details the access level for each role across the main sections of the AppVentory Channels Partner Portal

Page/ AreaOwnerAdminManagerUser
1. Dashboard

Full Access

Full AccessFull access for all data except Financial data, including widgetsRead-only access for all dashboards for the ongoing month; no access to the Campaign dashboard 
2. Referrals Full AccessFull AccessRead-only for unassigned Deals; full access for assigned Referrals No Access
3. DealsFull Access Full AccessRead-only for unassigned Deals; full access for assigned DealsNo Access
4. Rewards & PayoutsFull AccessFull AccessFull AccessNo Access
5. CampaignsFull AccessFull AccessRead-only for previewNo Access
6. Resources



- AssetsFull AccessFull AccessLimited Access for adding tagsNo Access
- Co-Branding AssetsFull AccessFull AccessLimited access for downloading and editing existing co-branding assetsNo Access
7. Profile SetupFull AccessFull AccessRead-only for all sub-tabs; AppStack Directory tab hiddenRead-only for all sub-tabs; AppStack Directory tab hidden
8. My Providers
(Partner Cards)
Full AccessFull AccessFull access for assigned; read-only for unassigned No Access
- Invitations Full AccessFull AccessRead-onlyRead-only (cannot accept)
- ContractsFull AccessFull AccessNo AccessNo Access
- My IntegrationsFull AccessFull AccessNo AccessNo Access
- OffersFull Access Full AccessRead-onlyNo Access
9. IntegrationsFull AccessFull AccessNo AccessNo Access
10. Settings



- My AccountFull AccessFull AccessFull AccessFull Access
- GeneralFull AccessFull AccessNo AccessNo Access
- IntegrationFull AccessFull AccessNo AccessNo Access
- User & RolesFull AccessFull AccessNo AccessNo Access
- NotificationsFull AccessFull Access No AccessNo Access
11. SubscriptionsFull AccessNo AccessNo AccessNo Access


Key Notes

  • Indicates Limited or Conditional Access based on assignment or data visibility rules.
  • Indicates No Access to the pages or functionality 
  • Owners and Admins have the most control over user management, portal, configuration, and integrations.
  • Managers are typically responsible for handling assigned partner data or campaign-related tasks, with limited permissions to modify system-wide settings. 
  • Users are intended for view-only purposes, giving visibility into relevant business operations without modification rights. 


Best Practices

  • Assign the Owner or Admin role only to trusted individuals who require complete visibility or control.
  • Use the Manager role for team leads or coordinators who need to manage specific partners, campaigns, or deals.
  • Assign the User role for team members who only need to view information and monitor progress without editing access. 




If you need further assistance, please contact our dedicated customer support team at support@appventory.com, who will assist you with anything else you need. We take pride in providing exceptional service experiences, and our commitment to client satisfaction is at the heart of everything we do.

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