Google Workspace (G Suite) Integration

How the Integration Works

Setup begins by selecting Connect Now under:
General > Integrations

This action initiates Google’s OAuth authentication flow, where a Google Workspace administrator grants the required permissions.

If the standard authentication flow is blocked due to API control restrictions within the tenant, AppVentory must be configured as a trusted application in the Google Admin Console.

Alternative Setup (If Standard Flow Fails)

1. Sign in to Google Admin Console: admin.google.com
2. Navigate to:
   Security > Access and Data Control > API Control
3. Under App Access Control, select Manage App Access
4. Review the Configured Apps section
5. If AppVentory is not listed:
• Select Configure New App
• Search for AppVentory and select the application
• Mark the application as Trusted
• Complete the configuration process

After configuration, return to AppVentory and retry the integration.

Synchronization Behavior

After successful setup:

• Synchronization operates automatically and continuously
• Manual intervention is not required
• Data flows from Google Workspace into AppVentory in near real time

Monitoring is available through:

• Overview tab: Integration status summary
• Sync History: Detailed synchronization logs
• Activities: Event-level tracking

Integration Capabilities & Limitations

Capabilities

• Continuous import of users and attributes:
  (name, email, job title, department)
• Automatic discovery of applications connected to organizational Google accounts
• Includes unmanaged tools (shadow IT)
• Displayed under Discovered stage on the Apps page
• Mapping of users to applications for:
• Adoption tracking
• Active/Inactive user classification
• Login activity visibility
• Support for dashboards and AI-driven insights such as:
• Problematic Apps
• Overlapping App Detection (Beta)
• Maintenance of a full audit trail via Sync History and Activities

Limitations & Restrictions

• Read-only integration
• AppVentory does not modify, provision, or deprovision users or applications
• No capability to revoke or manage application access within Google Workspace
• All remediation actions must be performed in Google Admin Console
• No discovery of applications not connected to organizational Google accounts
  (for example, applications accessed using personal credentials)
• Requirement for Google Workspace administrator privileges
• Certain environments require manual approval of AppVentory as a Trusted App

Data Extracted & Synchronized

Data Not Extracted

• Email content (Gmail)
• Google Drive files, Docs, Sheets, or Calendar data
• Passwords or user credentials
• Financial or billing data

Security & Data Handling

• Access granted through Google OAuth with administrator-approved permission scopes
• Administrative control retained through Google Admin Console API controls
• Access can be revoked at any time
• Revocation of access invalidates tokens and requires re-integration

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Features & Benefits

For Businesses

• Elimination of manual software inventory processes
• Automatic maintenance of an up-to-date application inventory
• Visibility into shadow IT across the organization
• Identification of unused or underutilized applications for cost optimization
• Support for department-level ownership and accountability

Common Use Cases:

• SaaS inventory automation
• License optimization and cost reduction
• Security and access reviews
• Onboarding and offboarding visibility

For Advisors & Accountants

• Execution of technology stack audits with minimal client effort
• Identification of redundant or high-risk applications
• Creation of advisory opportunities based on data-driven insights
• Combination of usage data with financial data for optimization strategies
• Availability of defensible audit trails through Sync History and Activities

The Google Workspace integration provides a read-only, automated, and continuous synchronization capability that delivers comprehensive visibility into users and SaaS usage, enabling improved governance, cost control, and operational efficiency.

If you need further assistance, please contact our dedicated customer support team at support@appventory.com, who will assist you with anything else you need. We take pride in providing exceptional service experiences, and our commitment to client satisfaction is at the heart of everything we do.