---
title: Find the licences nobody is using
description: Compare app users with available usage signals in AppVentory to identify licences that may be inactive or underused before a renewal or licence review.
---

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# Find the licences nobody is using

## Compare licence holders with available usage signals to find seats that deserve review before you renew or reduce licences.

###### 30 minutes · Needs user-to-app data and reliable usage coverage

#### What you get

A review list of licences that appear inactive or lightly used based on the usage coverage available in AppVentory. This can be one of the most actionable savings workflows, but only when you understand how complete your usage data is.

#### Steps

1. Go to **Apps** and sort by twelve-month spend.
2. Open your largest app and go to the **Users** tab.
3. Compare **App Users** — who is associated with the app — against the usage activity available for the same period.
4. Note the users showing no or very little activity.
5. Check the app's cost, licence model and owner context before estimating what could actually be saved.
6. Repeat for your highest-cost applications and use the findings to prepare a licence or renewal review.

![App Details Usage Activity showing adoption rate and zero-activity users](https://support.appventory.com/hubfs/CS%20Items/AV%20KB%20UX%20Screenshots/00_Find_the_licences_nobody_is_using.png)

*App Details Usage Activity showing adoption rate and zero-activity users*

#### What you've found

A set of licences that deserve a conversation with the app owner or user before the next commitment. Zero activity is evidence to investigate; it is not, by itself, proof that a licence can be removed safely.

#### Read usage coverage fairly

Usage conclusions are only as strong as the data available for the users and period you are reviewing. Identity-provider activity and browser-extension activity are different signals, and browser coverage depends on the extension being installed and connected for the relevant users.

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